Privacy Policy
Effective Date: September 28, 2026 | Paso Sweet
1. Information We Collect
We collect information necessary to provide, schedule, and quote our fall pumpkin, gourd, and straw bale display delivery, setup, and removal services.
Personal Information:
- Name, email address, phone number, and physical service address
- Photos of your porch or storefront entrance uploaded through our preview generator or quote inquiry forms
- Payment and billing information when purchasing or reserving a display tier
Non-Personal Information:
- IP address, browser type, device information, and operating system
- Website usage analytics, navigation paths, and time spent on pages
- Cookies and related tracking technologies
Customer Communication:
- Records of quotes, design inquiries, and service requests
- Delivery window preferences, installation details, and setup instructions
- Service history and customer feedback
2. Porch Preview Tool
When you use our porch preview tool, you give us your name, phone number, the display type and size you're interested in, and a photo of your porch or entrance. We send your photo to Google's Gemini AI service, which creates the preview image on our behalf. We store your photo and preview for up to 180 days so we can follow up on your quote, and then they are automatically deleted. We only use your photo to create your preview and follow up on your quote. To have your photo and preview deleted sooner, email info@pasosweet.com.
3. How We Use Your Information
We use collected data solely for legitimate business operations, including:
- Preparing custom quotes and generating porch display previews
- Scheduling, fulfilling, and coordinating delivery, setup, and takedown services
- Processing deposits, payments, and invoices
- Communicating regarding your inquiries, display reservations, installation timelines, and weather or scheduling updates
- Enhancing website functionality, performance, and user experience
- Ensuring system security, spam prevention, and fraud mitigation
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share information strictly under the following limited circumstances:
Service Providers:
- Operational vendors who assist with secure payment processing, CRM, form hosting, and appointment scheduling
- All service providers are bound by strict contractual confidentiality and data security agreements
Legal Compliance:
If required by applicable law, court order, or governmental regulation, or when necessary to protect our rights, safety, or property.
Business Transfers:
In the event of a merger, acquisition, or sale of assets, customer information may be transferred under equivalent privacy obligations.
5. Data Security
We implement and maintain reasonable technical and organizational safeguards to protect your personal information against unauthorized access, loss, or alteration:
- Encryption of sensitive data in transit (SSL/TLS) and at rest
- Strict access controls and secure authentication protocols
- Periodic security reviews and platform maintenance
- Staff training on privacy protocols and customer confidentiality
- Secure backup systems and disaster recovery procedures
While we strive to use commercially acceptable means to protect personal information, no method of internet transmission or electronic storage is 100% secure.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Understand site traffic, visitor preferences, and popular service tiers
- Enhance navigation, image preview loading, and form interactions
- Maintain user session preferences across visits
You may configure your browser to reject cookies, though some features may be limited.
7. Your Rights & Choices
You have the right to:
- Access, update, or request the deletion of your personal contact records
- Opt-out of email correspondence by clicking "unsubscribe" or emailing us
- Request details on how your submitted information is processed
- Withdraw consent for any ongoing communication at any time
8. Third-Party Links
Our site may contain links to external websites (such as municipal directories, suppliers, or partner platforms). We are not responsible for the privacy practices of third-party sites and encourage you to review their policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our operational practices or legal obligations. The latest version with its effective date will always be published on this page.
10. Contact Us
If you have questions about this Privacy Policy, your rights, or how your information is handled, please contact us at:
© 2026 Paso Sweet. All rights reserved.